How to sell gifts on WhatsApp

Use WhatsApp for conversation, but move catalog, payment, customer details, and order tracking into a storefront so orders do not get buried in chat.

Create a clear catalog

Mention occasion, personalization, delivery timeline, packaging, and message-card options.

Send one clean message with the product link, delivery question, payment option, and expected dispatch time.

Collect customer details, payments, and order status in one place instead of searching through chats.