Payments & delivery

How to Accept Online Payments in India (UPI & Razorpay)

By RapidCart TeamUpdated 14 June 20268 min read

Sharing your personal UPI ID and collecting screenshots works for the first few orders. Then it turns on you: fake “paid sir” screenshots, two customers who paid the same amount, and an evening each month spent matching credits to orders. Getting paid online properly fixes all of that — and it’s simpler than most sellers think.

This is the hub for everything about getting paid. If you’re still at the very beginning, start with how to start selling online in India and come back here when you’re ready to take real payments.

How online payments actually work

There are three players: the customer, a payment gateway, and your bank account. The gateway is the bit that does the real work — it collects the payment through whatever method the customer chooses, verifies the money actually moved, tells your store the order is paid, and then settles the cash into your bank a day or two later. In India the common gateway for small sellers is Razorpay; there are others, but the idea is identical.

UPI is the default — make it the easy choice

UPI is how most of India pays now, and for good reason: it’s instant, free for the customer, and works from any app — GPay, PhonePe, Paytm. When you accept UPI through a gateway rather than a raw QR, the payment is automatically tied to the order and confirmed. That one difference is what kills the screenshot problem.

Raw UPI QR vs UPI through a gateway: same payment method, completely different experience. The gateway proves the payment is real and links it to the order, so you never match a screenshot by hand again.

What it costs

Gateways charge a small percentage per successful transaction — commonly around 2%, varying by payment method and your plan. The key things to understand:

  • You only pay when you get paid. No sale, no fee.
  • It’s a cost of doing business, not a loss. ~2% to get money reliably into your account, with no fraud and no manual matching, is cheap.
  • Rates change. Always check the provider’s current pricing rather than trusting a number in a blog post — including this one.

A word on Cash on Delivery

You’ll be tempted to offer COD because buyers ask for it. Be careful: COD means you ship before you’re paid, you carry the risk of refusal, and a returned parcel costs you shipping both ways with no sale. Getting paid upfront by UPI avoids all of that and puts money in your account faster. RapidCart is prepaid-first and focuses on instant online payments for exactly this reason.

Doing this with RapidCart

RapidCart connects to Razorpay, so customers pay by UPI or card right on your store and every order arrives already marked paid. There’s nothing to reconcile by hand — which is the whole point of keeping your orders in one order book. You set it up once and then just watch paid orders come in.

Where to go next

  1. Manage your orders so paid and pending are always clear.
  2. Sort out shipping once payments are flowing.
  3. Price your products so the ~2% fee is already covered.

Frequently asked questions

+ What is a payment gateway, and do I need one?

A payment gateway (like Razorpay) is the service that securely collects a customer’s payment — UPI, card, netbanking — and deposits it into your bank account. You need one if you want to take real online payments through your store instead of sharing a personal UPI ID and matching screenshots.

+ How much does Razorpay charge?

Indian gateways typically charge a small percentage per successful transaction (commonly around 2%, varying by method and your plan). You only pay when you actually get paid. Always check the current rates on the provider’s site, as pricing changes.

+ Is it safe to accept UPI through a gateway?

Yes — safer than collecting screenshots. The gateway confirms the payment really happened before marking the order paid, so you are not relying on a customer’s “paid sir” screenshot, which can be fake or recycled.

+ When does the money reach my bank account?

Gateways settle collected payments to your bank account on a schedule (often a couple of working days, depending on your account and provider). The order is confirmed instantly; the cash settles shortly after.

Do this one thing today

Stop sharing your personal UPI ID for orders. Set up a proper checkout that confirms payment for you, even if you start with just UPI. The day you stop matching screenshots is the day selling online starts feeling like a business instead of a chore.

Take UPI and card payments on your store, with every order marked paid automatically. Set up your store free.

Create your store free

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